Thank you for shopping with FairwayFlight. We strive to ensure that you are completely satisfied with your purchase. If you need to return an item, please review our policy below:
1. **Eligibility for Returns**
Items can be returned within 30 days of the delivery date. To be eligible for a return, your item must be unused and in the same condition that you received it, including all original packaging.
2. **Non-returnable Items**
Certain items are exempt from being returned, such as gift cards and items marked as final sale.
3. **Return Process**
To initiate a return, please contact us at 651-291-5778 or email [email protected]. Please provide your order number and reason for the return. We will guide you through the return process and provide you with a return shipping label if applicable.
4. **Refunds**
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.
5. **Exchanges**
If you would like to exchange an item for a different size or color, please follow the return process outlined above, and then place a new order for the item you wish to receive.
6. **Shipping Costs**
You will be responsible for paying for your own shipping costs for returning your item unless the return is due to an error on our part. Shipping costs are non-refundable.
7. **Contact Us**
If you have any questions regarding this policy, please contact us at 651-291-5778 or via email at [email protected].
Thank you for choosing FairwayFlight!